What is it?

In line with the recent Budget 2021 announcement on assisting Malaysian affected by the COVID-19 pandemic, KFH Malaysia, in its Islamic Shariah principle, believe that customers’ welfare shall be a priority especially during hardships. We have set up the KFH Malaysia Expanded Targeted Repayment Assistance (ETRA) to extend additional assistance to help customers through their recovery journey.

Who is eligible for this program?

Assistance shall be granted to those group that are impacted by the Covid-19 pandemic with options as below:

1. B40 – recipients listed under Bantuan Sara Hidup (BSH)/ Bantuan Prihatin Rakyat (BPR)

• Option 1: 3 months deferment of instalment**
• Option 2: 50% reduction in instalment for 6 months**

       2.  M40 – recipients under Bantuan Prihatin Nasional (BPN)

• 50% reduced instalment for those with own income or household income affected by Covid-19.**

Please take NOTE:

**Your approved ETRA will only effective from January 2021

**Please continue to pay your December instalment while waiting for the outcome of your ETRA application.

**Your monthly repayment amount and/or financing tenure will be adjusted to reflect the higher overall financing cost; and

**For Automobile Financing and Personal Financing facilities, new documents or agreements are required to be signed in accordance with the legal and Shariah requirements before the assistance can take effect

When will this program take effect?

The KFH Malaysia Expanded Targeted Repayment Assistance will take effect starting from 23 November 2020 to 30 June 2021

How to apply to this program?

B40 customers can fill up the application form and send to [email protected]

M40 customers, you are required to complete the Self Declaration Form and submit together with the application form and send to [email protected]

Who shall I contact to apply for this program?

Customers can call 1 300 888 534 (from 8am to 8pm) or enquire further via email: [email protected]

Full information of KFH Malaysia Expanded Targeted Repayment Assistance (ETRA) can be obtained in the FAQ