MCO 2.0 UPDATE

Financial Assistance Programme for Flood Victims

With the recent flood situation affecting several states in the country, KFH Malaysia would like to offer assistance to affected customers who qualify. Please contact our Customer Contact Centre at 1 300 888 534 or send an e-mail to [email protected] and include the following details:

•          Name
•          IC Number
•          Contact Number
•          Type of financing (Home Financing, Auto Financing, Personal Financing)
•          Vehicle Number (for Auto Financing)
•          Affected property address
•          Copy of Police report

Dear Customers,

KFH Malaysia would like to announce that the following branches

will undergo the Realignment of Counter Services, effective 1 August 2020:

a. Klang

b. Bandar Saujana Putra

c. Taman Permata

The branches stated above will no longer offer these services:

a. Western Union Send / Receive

b. Cheque Deposit / Encashment / Issuance of Pay Order

c. Cash Deposit / Withdrawal ONLY via Self Service Terminal.

Should you wish to conduct any of the abovementioned transactions,

please proceed to our Kuala Lumpur Main branch

or any KFH Malaysia branches nearest to you.

Alternatively, you may access your account(s) via KFH Online

anytime, anywhere to perform your banking transaction.

Please contact our Customer Service at 1 300 888 534

(Mon-Fri, 8am-8pm) for further information.

Thank you.

Dear Customers,

With the Recovery Movement Control Order in place, we wish to inform you that all of KFH Malaysia branches' operating hours as follows:

0930 - 1630 from Monday to Friday, effective 16 June 2020*.

Our SSTs will operate 24 hours daily.

Thank you for banking with us.

*The above are subject to the approval of the respective stat’s regulatory and authority bodies

Dear Customer,

KFH Malaysia’s Customer Contact Centre will operate between 8:00 a.m. and 8:00 p.m. daily (including weekends and public holidays) with effect from 1 July 2019. Customers can still reach our hotline after operating hours with the self-help directory options available.

Thank you.

KFH Debit Card-i Annual Fee Charges

Dear Valued Customers,

Effective 18 March 2020, KFH Debit Card-i annual fee charges will be imposed on all existing KFH Debit Card-i Cardmembers. The annual fee charges will be as follows:

The annual fee will be debited from your KFH Savings Account-i or KFH Current Account-i by 18 March 2020.

Beginning Year 2021, the fee will be charged in March, on an annual basis.

Please call our Contact Centre at 1300 888 534 or you may click HERE for more information.

Thank you for banking with us and we look forward to your continuous support.