Dear customers

We would like to inform you that Kuwait Finance House (Malaysia) Berhad (KFHMB/Bank) has revised its services and, the Bank shall discontinue the KFH FCCA-i effective from 1 December 2024.

In line with this decision, and to facilitate this process, you are welcome to visit / walk in to any KFHMB branch before 1 December 2024 to close your account. If we do not receive your instructions by this date, it is deemed as acceptance for the Bank to proceed with closing your account and the payment of balance in your KFH FCCA -i is based on the prevailing exchange rate on the date of the account closed.

Method of payment as follows:

KFH FCCA-i with KFH Current/Savings Account in MYR

The balance (if any) in KFH FCCA-i will be credited to your KFH Current/Savings Account in MYR.

KFH FCCA-i without KFH Current/Savings Account in MYR

A payment order (PO) reflecting your KFH FCCA-i balance (minus a RM2.65 fee), will be issued in your name and sent to the mailing address we have on file.

To facilitate this process, you are welcome to visit any KFH Malaysia branch to close your KFH FCCA –i in person before 1 December 2024.

We sincerely appreciate your support as a valued customer.

Should you have any questions or need further assistance, please do not hesitate to call our

Contact Centre at 1300 888 534 (KFH) available from 8:00 m to 8:00 pm.

Thank you for your kind understanding.

Warm regards.