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KFH Online Enhanced Security
Frequently Asked Questions
In line with the local regulatory requirements, KFH Malaysia has enhanced its KFH Online security features which takes effect on 26 April 2019. These enhancements include the introduction of Security Phrase, TAC for first time registered beneficiary transaction and maximum open transfer transaction limit allowed. The changes introduced will affect the customers’ overall online banking experience in a positive, safe and secure manner.
Introduction of Security Phrase
What is Security Phrase?
The introduction of Security Phrase as an additional authentication layer enables customers to verify that they are accessing the genuine KFH Online webpage. This is crucial in safeguarding customers’ personal and sensitive data when logging into the Bank’s banking services online. Do note that the Security Phrase is not the customers’ KFH Online password.
Am I allowed to change my Security Phrase?
Yes, you may change your registered Security Phrase via Profile Maintenance module inside KFH Online website.
TAC required for newly registered beneficiary
What type of registered transaction requires TAC for the first time?
First-time TAC is required for the following services:
- Third Party Transfer
- Interbank GIRO (IBG)
- Instant Transfer (IBFT)
- Foreign Telegraphic Transfer (FTT)
Open Transfer amount – maximum amount allowed
What should I do if I forgot the answer of my Security Question?
You may reset your Security Question by clicking the “Forgot my Security Answers” hyperlink which is available at our KFH Online login screen.