Is online banking safe and secure? That's probably the first thing you would think about when considering to sign up for any internet banking service. Security is not the sole responsibility of the bank alone. Customers too play an important role in safeguarding their online accounts and activities. Here are some Do's and Don'ts for your better understanding.

Adakah perbankan dalam talian selamat? Ini merupakan soalan pertama yang anda fikirkan sebelum membuat transaksi perbankan. Sekuriti bukanlah tanggungjawab bank sahaja. Pelanggan juga memainkan peranan yang penting dalam memastikan transaksi akaun dalam talian mereka adalah selamat. Berikut adalah beberapa panduan untuk menjaga keselamatan transaksi dalam talian.

Do's / Pastikan

• Make sure you type the URL address (www.kfh.com.my) in the browser locator. / Pastikan anda menaip alamat URL (www.kfh.com.my) di lokasi pelayar internet.
• Make sure you logout properly after you have completed viewing your accounts or performing your transactions. It's best if you clear your cache once you have logged out.  /  Pastikan anda log keluar selepas selesai menyemak atau membuat transaksi. Sebaiknya anda memadamkan cache bila anda log keluar.
• Make sure you change your Password frequently or when you feel it has been compromised or tampered with. / Pastikan anda menukar kata laluan sekerap mungkin atau bila anda rasa kata laluan anda telah dikompromi atau diceroboh.
• Use a unique combination of characters (numbers and alphabet) to form your Password. /  Gunakan karakter kombinasi unik (nombor dan abjad) untuk kata laluan.
• Make sure that your anti-virus protection program is updated to the latest version. / Pastikan program keselamatan anti virus anda dikemaskini kepada versi terbaharu.
• Update you Internet browser regularly, as newer versions usually include enhanced security features. / Kemaskini pelayar internet anda sekerap mungkin kerana versi-versi yang baru biasanya mengandungi ciri keselamatan yang dipertingkatkan.
• Make sure you check whether the Norton Secured certificate appears correctly once you click on it. If it doesn't appear when you click on the sign, it is most likely a phishing site. / Pastikan anda memeriksa sijil Norton Secured adalah terpapar secara betul selepas anda klik padanya. Sekiranya ia tidak terpapar apabila anda klik, kemungkinan besar ia adalah laman sesawang yang palsu (phishing site).
• Make sure your Password is no less than 8 digits or 8 alphanumeric characters without repeating any digits or character more than once. / Pastikan kata laluan anda tidak kurang dari 8 digit atau 8 karakter, abjad dan nombor tanpa mengulangi mana-mana digit atau karakter lebih dari sekali.
• Check the authenticity of the Bank website by comparing the URL address. / Periksa ketulenan laman sesawang Bank dengan bandingkan alamat URL.

Don'ts / Jangan

• Don't click on any links in emails to get to KFH Online corporate website or secured site. / Jangan kilk mana-mana pautan emel ke laman sesawang korporat KFH Online atau laman selamat (secured site).
• Don't leave the secured site without logging out properly. / Jangan tinggalkan laman selamat (secured site) tanpa log keluar secara sempurna.
• Don't proceed with any transactions if you are suspicious or doubtful. / Jangan teruskan apa-apa transaksi sekiranya anda ragu atau sangsi.
• Don't reveal, write down or share your Password, TAC numbers or any other confidential information to other people. The bank will never ask you for information of this kind. Even our Contact Centre executives are not permitted to request for these information. / Jangan tunjuk, tulis atau kongsi kata laluan, nombor TAC atau apa-apa informasi sulit anda kepada individu lain. Bank tidak akan sama sekali meminta informasi sebegini.
• Don't let anybody else access your banking facilities. / Jangan benarkan individu lain mengakses kemudahan perbankan anda.
• Don't create stereotype passwords such as; Date of Birth, Home Address, Car Plate Number, 123456 and etc. / Jangan cipta kata laluan stereotaip (lazim) seperti tarikh lahir, alamat rumah, nombor pendaftaran kenderaan, 123456 dan sebagainya.
• Don't store your Username and Password together in your diary, wallet, email or on your computer. / Jangan simpan nama pengguna (user name) dan kata laluan anda di tempat yang sama seperti diari, dompet, emel atau komputer anda.
• Don't use the same Username and Password to access other sites, application, or services that require a username and password. / Jangan gunakan nama pengguna (user name) dan kata laluan yang sama untuk mengakses laman lain, aplikasi, atau perkhidmatan yang memerlukan nama pengguna (user name) dan kata laluan.
• Don't select the browser option for storing or retaining your Username and Password. / Jangan menggunakan pilihan pelayar untuk menyimpan nama pengguna (user name) dan kata laluan.
• Don't let anyone to keep use or temper with your One Time Password (OTP) Security Token. / Jangan benarkan individu lain untuk menyimpan, mengguna atau mengubahsuai Token Keselamatan OTP anda.
• Don't divulge or reveal OTP generated and the serial number of your Security Token. / Jangan nyatakan atau beritahu OTP yang dijana dan nombor siri Token Keselamatan anda.

Please click here for details, refer to KFH Online Services tab.

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Disclaimer

If you click the link above (BNM Comparative Table), you are about to enter a third party website and KFH Malaysia's privacy policy will cease to apply. Thus, you are advised to read the privacy policies of the linked website.

As such, KFH Malaysia shall not be responsible or liable for any loss or damage suffered or incurred whether directly or indirectly for any content of or any transactions entered via the website you are about to access.

1. KFH Online Bill Payee
2. Mudharabah Plus Account-I Rates
3. E-Billers List
4. IBG
5. Shared ATM Networks (SAN)
6. Instant Transfer
7. EPF Contributions Payment
8. ATM

These days, Internet Banking is no more an edge for banks - for customers, it's already considered a necessity and part of any banking services. So, sign up with KFH Online and make full use of our online services. Online banking is definitely smoother without all the hassle!

1.  Click Register on the right hand side of the KFH Online homepage or Register Now at the left hand side menu bar of the Login page.

2.  Terms & Conditions page will appear. Read the Terms & Conditions carefully before you click the ‘Accept’ button. If you do not wish to proceed, click ‘Reject’.

3.  Register Details page will appear. Fill in your Account Number , ATM Card Number and ATM Pin Number . Enter the code (known as CAPTCHA) shown in the box. Then, click ‘Next’.

4.  A  Register Username page will appear. Enter your desired Username , then click ‘Next’.

5.  A  Register Password page will appear and your Username will be displayed. Specify your desired Password , then re-enter the same Password to confirm. Then, click ‘Next’.

6.  A  Register Security Question & Answer page will appear. Answer 3 random questions that are provided in the list. Confirm your answers, then click ‘Next’.

7.  A  Confirm Mobile Phone Number page will appear. Confirm your number to ensure it's correct as it will be used for TAC delivery purpose then click 'Register'.

8.  Once successful, please call Contact Centre at 1300 888 KFH (534) to activate your KFH Online access.

9.  After activation,click ‘Proceed to Login’ to go to the Login page.