Code of Ethics

Employees of KFH Malaysia are guided by a Code of Ethics encompassing the following value statements:

• Compliance with Islamic, ethical and cultural values
• Conduct the Bank’s operations with honesty, integrity and professionalism
• Conduct oneself responsibly during and after working hours, including on social media
• Treat customers, business associates and fellow colleagues with respect. Communication must be courteous and respectful at all times.
• Behavior which is disrespectful, discriminatory or harassing in nature has no place in the work environment and will not be tolerated
• Endeavour to provide excellent service consistently while safeguarding the interest of customers as well the Bank
• Maintain confidentiality of customers’ and the Bank’s information, even after ceasing employment with KFH Malaysia
• Maintain security of KFH Malaysia’s property and data
• Avoid any personal activities and financial interest which may conflict with their commitment to effectively perform their jobs and declare any personal interest in any client business.
• The giving or receiving of gifts, services, finances, preferential treatment or anything else which may be construed as a bribe is strictly prohibited. This prohibition applies to employees and their family members.
• Report any unethical approach or violation of laws, regulations, or the bank’s policies
• KFH Malaysia is committed to running its business in an environmentally sound and sustainable manner