Kuwait, 5 August 2010 – Kuwait Finance House K. S. C. (KFH) was awarded the Best e-Bank in Kuwait by the prestigious Global Finance Magazine. Praising KFH for its use of technology and relevant services, the announcement was made as part of a report released on the best banks in the Middle East and Africa in 2010.
Technological revitalization of the Bank’s full range of services and products starts from the first step when the client joins the banking services portal up to performing the most important operations. Most services are available via KFH website at www.kfh.com. The move aims to maintain constant and around-the-clock communication between the client and KFH from various access points, using fixed and mobile multimedia means.
Commenting on the award, Assistant General Manager for Information Technology, Dr. Waleed Al-Hassawi, said, "KFH engages state-of-the-art technology resources and adopts them into key methods and means necessary for all products and services. This award culminates our continuous efforts to employ modern technology in customer service in order to reduce costs, and channel the energy of the human capacities to core business areas. This allows us to further enhance the profitability and competitive edge in light of the constant effort to serve our customers, and allow the best level of performance in accordance to global standards."
Al-Hassawi stressed that investment in technology and approaching human resources as assets were among KFH priorities. The efforts have resulted in developing advanced technology and multi-tier infrastructure hosted on a core system that has been successfully applied for years. The initiative has great potential in terms of capacity and extended possibilities of development, modernization and integration with other systems, and added-value potentials that all have rendered modern applications adopted on automated systems and services, which are easy and safe.
Technological revitalization of the Bank’s full range of services and products starts from the first step when the client joins the banking services portal up to performing the most important operations. Most services are available via KFH website at www.kfh.com. The move aims to maintain constant and around-the-clock communication between the client and KFH from various access points, using fixed and mobile multimedia means.
Commenting on the award, Assistant General Manager for Information Technology, Dr. Waleed Al-Hassawi, said, "KFH engages state-of-the-art technology resources and adopts them into key methods and means necessary for all products and services. This award culminates our continuous efforts to employ modern technology in customer service in order to reduce costs, and channel the energy of the human capacities to core business areas. This allows us to further enhance the profitability and competitive edge in light of the constant effort to serve our customers, and allow the best level of performance in accordance to global standards."
Al-Hassawi stressed that investment in technology and approaching human resources as assets were among KFH priorities. The efforts have resulted in developing advanced technology and multi-tier infrastructure hosted on a core system that has been successfully applied for years. The initiative has great potential in terms of capacity and extended possibilities of development, modernization and integration with other systems, and added-value potentials that all have rendered modern applications adopted on automated systems and services, which are easy and safe.