KFH Malaysia refreshes website to cater to all banking needs
The refreshed website promises simpler, better and faster banking experience
Interactive Services serving all segments of customers
The new theme, look and feel uses the latest technology and sophisticated web-design
Kuala Lumpur, 1 August 2018: David Power, Chief Executive Officer of Kuwait Finance House Malaysia
(“KFH Malaysia” or “the Bank”) said that the Bank has launched its revamped website
(www.kfh.com.my) after making significant updates, changes and inclusion of the highest standard
specifications of global websites in form and content.
He expressed KFH Malaysia’s leading role as a global Islamic Bank providing services to customers and
achieving harmony with the spirit of change and development which makes the website navigation an
interesting opportunity to achieve comprehensive and integrated view of KFH Group. KFH Malaysia is
linked through this website with other subsidiary banks. The website provides new, modern electronic
services and advantages.
Power added, “The website provides highly significant information to customers as it focuses on the
advantages of services and products provided to customers such as “Murabaha”, “Ijara”, “Istisnaa”,
“Tawarruq”, foreign exchange, agency investment deposits, individual and corporate call accounts and
banking cards for various tiers of customers.”
He indicated that the website also provides several distinguished services including the possibility to
compare the advantages of banking cards and choose appropriate cards in addition to Zakat
calculation method, trade finance calculation method and the XE currency converter.
He emphasised that the implementation of the transparency policy adopted by KFH Malaysia, the
website shows all commissions collected against the services provided to customers in an easy manner
such as Basic Savings Account, KFH “Libshara” Account, Debit Card, Foreign Currency International
Commodity “Murabahah” Deposit, online banking services and many more.
He reiterated that these products and services confirm the role which the Bank plays in supporting
various tiers of customers in Malaysia. Furthermore, visually impaired people are able to navigate the
website with the assistance of their companions through the “Text to Speech” feature, which is a voice
Power also added that the Bank has ensured that the website reflects a unique and distinguished
content in a very attractive and elegant format in customer centric language. The website shows
through several windows the Bank’s progress, growth, activities, services, products and social role. It
exhibits all banking products and services and forms a marketing tool. It is easy to access retail and
corporate finance services, payment of cards and billing services for the account, vehicle purchase
financing program and some excellent banking services such as cash management solutions.
He explained that the new website comprises two main sections including retail banking services and
corporate banking services in addition to other fixed sections i.e. daily news, media messages, latest
offers and locations of branches and ATM machines.
He indicated that one of the most important features of the website is the fact that there is an element
of "augmented reality". The browser can take advantage of the guiding features such as "How can we
assist you today?" which allows users to choose the bank cards that suit their lifestyle, choose from all
available bank accounts and deposits, while exploring the latest offers and innovative solutions with
rewarding investment opportunities.
Power indicated that the users and navigators are able to make comparisons among various bank
products, e.g. banking cards to identify the features and advantages of each card. The website has the
facility to enable navigators and users to view the webpage contents through their desktop, mobile
devices and tablets in addition to the huge amount of information for shareholders’ relations including
financial performance indicators, ratings, global awards collected by KFH Malaysia, annual and
sustainability reports and brief summary on subsidiaries and affiliates.